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Terms & Condition
Return Policy:
We will inspect our products before we shipped out to our customers.
We believe that our products are the best Value, Quality and Selections.
If an item you purchase from NEW LOOK PLUMBING does not meet your
expectations,you can simply return or exchange it within 30 days from
the day of purchase .Return Goods will not be accepted by NEW LOOK
PLUMBING without prior written (email is ok ) notification by Customer
. Authorized return of non-defective merchandise are subject to a
25% restocking Charge.
Product must be in original, resalable condition and in original packaging.
All returns are subject to inspection and determination or credit
worthiness by NEW LOOK PLUMBING prior to deductions should be made.
We will issue a Credit to paypal for the cost of the item and the
sales tax, if applicable.
Shipping Charges are not refundable, and shipping will be charged
for the new item(s) Sent. If an item is in damage or Defective by
the manufactory, simply return it to us and we will Refund you the
cost of the item,sales tax if applicable and shipping.
If you find any shortage of your item , simply let us know , we will
ship it to you at no cost.
Orders will ship through FedEx and can be tracked by the tracking
number that we emailed to you.
Merchandise that has been shipped for over 30 days shall not be authorized
for return.
Damage in Transit
NEW LOOK PLUMBING has design the reasonable package against the breakage
or Other damage during transit.All products shipped by NEW LOOK PLUMBING
have Included shipping Insurance.It will be buyer’s responsibility
upon receipt of goods to Inspect product for transit damage. If there
is any such damage is found, it will be buyer’s Responsibility
to report the damage to NEW LOOK PLUMBING within24 hours.
NEW LOOK PLUMBING One-Year Limited Warranty
All NEW LOOK PLUMBING products are warranted to the end user to be
free of defects in material and workmanship for one year from purchase
date. If during the One-year period, NEW LOOK PLUMBING is notified
promptly in writing upon discovery of any defect in the products,
including a detailed description of the alleged defect, such product
are indeed defective and not caused by accident, misuse,abuse, neglect,
improper installation or packaging, repair or alteration by someone
other than NEW LOOK PLUMBING , then NEW LOOK PLUMBING shall , at its
option , either Repair, replace, or credit a buyer for such defective
products . NEW LOOK PLUMBING Shall return any products repaired or
replaced under this warranty to Buyer transportation Prepaid, and
shall reimburse a buyer for the transportation charges paid by the
buyer for
Returning such defective products to NEW LOOK PLUMBING . The performance
of this warranty shall not act to extent the one-year warranty period
for any products repaired or replaced beyond that period applicable
to such as originally delivered.
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